What Is Massage Therapy?

Massage therapy is a recognized health care option that positively contributes to one’s general health and wellness and also works the body’s soft tissue to help relieve pain and stiffness associated with stress, tension, injury and other conditions. It brings many benefits to our muscles, connective tissues, tendons andligaments—in terms of managing, pain, injury, stress and tension levels.

What Should I Expect For My First Visit?

At your first massage, you’ll complete a health history form and address any of your concerns and goals with your massage therapist. Once the treatment has been determined, the RMT will leave the room to allow you the privacy to get onto the table and make yourself comfortable. Before re-entering the room to begin the treatment, your therapist will knock on the door.

We are so excited to meet you!

Do You Do Direct Billing?

Yes we do! We direct bill to most insurance companies including Canada Life, Sun Life, Manulife, Johnson Inc, Pacific Blue Cross, Greenshield/Empire Life, and RWAM.  We also accept payment directly from you, and then we supply you with a detailed receipt for you to submit to your insurance company.

Will I Experience Muscle Soreness After My Massage?

It’s not uncommon to feel some muscle soreness after a massage. Massage triggers a release of lactic acid stored in tight muscles, which can create a temporary feeling of soreness. The good news? Many people enjoy post-massage heightened energy levels and an increased range of motion.

What Are The Benefits Of Massage Therapy?

Regular massage therapy provides some pretty amazing benefits. Massage therapy from a Registered Massage Therapist can help with everything from injury, muscle tension, chronic pain and stress, to posture, high blood pressure and sleep issues—as well as providing an hour of blissful relaxation. Massage therapy is a great way to help enhance both your mental and physical well being as well as positively contribute to your general health and wellness.

What Is Your Cancelation Policy?

There is no charge if an appointment is cancelled or rescheduled at least 24 hours in advance or by the end of business hours the day before your appointment.  If you cancel or reschedule with less than 24 hours notice or via voicemail after closing the business day preceding your appointment, you will be subject to a cancellation fee unless it is an emergency.

What If I Am Late For An Appointment?

Please, oh please, arrive at the office on time! 

As you can imagine, late arrivals can set back our schedules significantly.  As a courtesy to our patients, if you arrive late, your session will be shortened to the remainder of your original scheduled appointment.  If you arrive more than 10 minutes late, you will be asked to reschedule unless the practitioner chooses to accommodate for the change if they are able.

Was Your Question Not Answered Above?

Ask us anything you would like and our team will get back to you as soon as possible.